Juniper has big plans to expand its cloud-based AI services. “This is a much easier way for people to get data in and out of a network.” “The next big transition is really going from dashboards to conversational interfaces as being another way of getting around the complexity of networks,” he explained. ![]() To this end, Juniper invests in conversational interface technologies to “get a virtual AI assistant to interact with the IT team on a par with the human.” ![]() “The question is how long does it take for an enterprise customer to trust a virtual AI assistant to join their team,” he asked. The next big challenge for the cloud-based artificial intelligence (AI) market is trust, according to Bob Friday, CTO of Juniper Networks’ AI-driven enterprise business.
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